Cancellation & Refund Policy

Cancel at any time

You can cancel SnapInvoice Pro from Account settings. Cancellation stops the next automatic renewal. Unless applicable law requires otherwise, Pro access remains active until the end of the already-paid billing period and no further subscription charge is made. Deleting your account also starts subscription cancellation.

Refunds

Payments are generally non-refundable and we do not normally provide prorated refunds for unused time in a billing period. This does not limit any mandatory consumer right, statutory cooling-off or withdrawal right, warranty, or refund required by applicable law. If those rights apply, they take priority over this policy.

Billing errors and requests

If you believe a charge is duplicated, unauthorised, or otherwise incorrect, contact support@snapinvoice.io as soon as possible, preferably within 7 days, with the account email, charge date, and a short explanation. The 7-day request is not intended to shorten a longer right provided by law. We may ask for information needed to locate and verify the payment.

Approved refunds are returned through our payment provider to the original payment method. Bank and card-network processing time is outside SnapInvoice's control.

Related terms

This policy forms part of the Terms of Service. Payment and refund data is handled as described in the Privacy Policy.